Website Privacy Policy
This privacy policy (“policy”) will help you understand how MindCare With You Counselling (“us”, “we”, “our”, "I", "me", "my") uses and protects the data you provide to us when you visit and use awakenedcounselling.com.au (“website”, “service”.)
1. We respect your privacy
a) MindCare With You Counselling respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
b) "Personal information" is information we hold which is identifiable as being about you.
2. Collect of personal information
a) MindCare With You Counselling will receive and store personal information you enter onto our website, provided to us directly or given to us in other forms.
b) You may provide information such as your name, phone number, address, email address, communication and payment details (including credit card/debit card information), comment, feedback to enable us to send information, provide updates and process your service request.
c) Additionally, we may also collect any other information you provide while interacting with us.
3. How we collect your personal information
a) MindCare With You Counselling collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.
4. Why do we collect such personal information
We collect such Non-personal and Personal Information for the following purposes:
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To Provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support
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To be able to contact our Visitors and Clients with general or personalized service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services.
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To comply with any applicable laws and regulations.
5. Use of you personal information
a) MindCare With You Counselling collects your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure.
b) MindCare With You Counselling may contact you by a variety of measures including, but not limited to telephone, email, SMS or mail.
6. Security of your personal information
a) MindCare With You Counselling will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
b) MindCare With You Counselling will store personal information you provide on secure third-party servers. MindCare With You Counselling is not responsible for the privacy policies or practices or storage security of any third-party provider. We cannot guarantee the security of any information that you transmit to us or receive from us, and exchange of information is carried out at your own risk.
7. Link to other websites
a) Our website may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that MindCare With You Counselling is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.
8. Website privacy and analytics
a) This website is hosted by Wix. Wix.com provides us with the online platform that allows us to sell our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. Your data may be included:
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Information about your browser, network and device
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Web pages you visited prior to coming to this website
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Your IP address
Wix needs the data to run this website, and to protect and improve its platform and services. Wix analyses the data in a de-personalized form.
b) This website uses font files from Adobe Fonts. To properly display this site to you, servers where the font files are stored may receive personal information about you, including:
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Information about your browser, network, or device
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Your IP address
c) This website collects personal data to power our site analytics, including
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Information about your browser, network and device
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Web Pages, you visited prior to coming to this website
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Your IP address
This information may also include details about your use of this website, including:
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Clicks
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Internal links
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Pages visited
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Scrolling
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Searches
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Timestamps
MindCare With You Counselling share this information with Wix, our website analytics provider, to learn about site traffic and activity.
9. Privacy policy update
MindCare With You Counselling reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
10. Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@mindcarewithyoucounselling.com